Dawn Cook polishes leaders until they shine. With 25 years of demonstrated excellence in leadership development, she now has four certifications in Emotional Intelligence (EQ) and 10 years as a certified coach. She has worked with executives and teams at companies such as Cox Communications and Southern Company in both personal and professional skills development. “EQ is the ability and the choice to be smart with your emotions, and it really is a choice. Research, which has been replicated many times, has proven that EQ is two to three times as important to your success in business as both IQ and technical skills combined.