Psychologist Steven J. Chen, an organizational consultant and author, has worked with individuals and companies for 25+ years. His knowledge of human behavior and what works in practice allow him to quickly diagnose issues and create unique, long lasting solutions. Verbal and nonverbal communication are at the core of helping people understand themselves. Effective listening and communicating are very helpful in moving relationships forward. Ineffective communication can be damaging and ultimately very hurtful. Everyone benefits from understanding each other and listening openly and deeply.