Lori Saitz recalls how her teachers would write on her report cards, “Lori is a very bright student but she needs to learn to speak up more in class." She finally took those words to heart and faced her shyness head-on. In the process, she discovered her superpower. Through Zen Rabbit Baking Company, she introduced the Gratitude Cookie to help clients say thank you to customers, strengthen relationships and increase their lifetime value. Today, she’s The Quiet Girls’ Guide, helping women who are terrified to walk into a room full of people they don’t know, become comfortable starting conversations with strangers.