Cynthia Zhai is a voice coach, speaker, trainer, and author of the book "Influence through Voice." She helps top executives from global corporations and the government to speak with confidence, credibility and conviction. She inspires people to embrace change and take action. Her experience, professionalism and effectiveness bring tangible results for clients, both in the way they project an influential, convincing voice, and in leading teams and negotiating with customers. Her clients from 36 countries over five continents include the Singapore Tourism Board, Barclay’s Bank, and Google.